Contact Us

If you have a complaint about Al Rajhi Bank’s services we want to know about it.  Solving your problem is an important part of our continuous improvement process.

We believe that the most effective and fastest way to resolve complaints and achieve customer satisfaction is to deal with the issue at the point where the service was provided.  However, in addition, complaints can be made in several ways:

• Telephone:      Toll Free 800 122 8888
• Branch:            Visit any one of our business branches
• Fax:                 +966 1 2119368
• Email:               chd@alrajhibank.com.sa

Our standard for resolving complaints with most services in the Kingdom is no more than 2 working days.

Click here to download complaint Fax Form.

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