Dear valued customer, We at Al Rajhi, are always eager to hear from you. Any suggestion, request, complaint or inquiry you may have will only help us provide you with better products and services to enhance the quality of your life everywhere. In our continuous effort to provide you with top quality services, we are now offering the opportunity to contact us through the convenience of your home or workplace regarding any request or complaint you may have. You no longer need to visit our branches to communicate your concerns! In addition to our state of the art call centre, where 400 agents are ready to help you around the clock, any day of the week, we are now offering you the opportunity to send us your complaint by fax or even complete our electronic form and submit your inquiry safely through the internet. Using any of these channels - toll free line, fax, internet - your inquiry will automatically be handled by our team of experts who will make sure that your inquiry will be answered in a timely manner. Please call us at (Toll Free): 800-124 6666 (All Customers) 800-144 8880 (Affluent Customers) Or, Print this form (.pdf format) fill in the requested fields and fax it to: 01 460 0705 Complaint Fax Form - English Complaint Fax Form – Arabic Or, - Al Mubasher Registered Customers Click here to submit your request/complaint electronically. You will be prompted to log in to Al Mubasher Retail using your ID and password. As soon as you log in, click on "Contact Us" from the menu on the left, fill in the required fields and press "submit" - Not Registered Customers
Click here to submit your request/complaint Or click here to register