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Phone Banking

The main purpose of phone banking at Al Rajhi Bank is to provide you convenience and to save your time when carrying out your bank transaction.

Our toll-free numbers enable you to perform all your non-cash transactions 24/7, 365 days a year from anywhere in the world.  Obtaining statement information, paying utility and credit card bills and even subscribing to IPOs can all be done from the comfort of your home.

Features and Benefits

  • Offers all non-cash services and instant answers your banking inquiries
  • Available to all our customers
  • No need to visit the branch
  • Free exclusive phone number for our Tamayuz clients
  • One phone call is all that is required to register, with no need to actually visit the bank

Current Accounts

  • Enquire about account balances
  • Enquire about last five transactions on your account
  • Request a current account statement
  • Order check books
  • Cancel your ATM Card
  • Request new ATM Card
  • Transfer between accounts
  • Transfer from your account to another Al Rajhi Bank account

Bill Payment

  • Pay your utility bills (STC, Electricity, Water)
  • Pay Madinah Municipality bills
  • Pay Computer Learning Center bills
  • Pay King Abdul Aziz University bills
  • Pay your SAMBA Credit Card bills

Credit Cards

  • Enquire about your credit card balances
  • Enquire about the last five transactions on your credit card
  • Pay for you credit card fees
  • Request a higher limit on your card
  • Activate your credit card
  • Cancel you credit card
  • Request a new credit card

Investment Services

  • Enquire about your investment account balances
  • Request an investment account statement
  • Enquire about fund rates
  • Enquire about stock rates

Mutajara and Loans

  • Enquire about new requests or orders
  • Request an old order
  • Enquire about installments
  • Enquire about accepted goods
  • Speak to a customer service representative or relationship manager

Non-Subscribers

  • Subscribe to our phone banking service
  • Receive phone banking service terms and conditions by fax
  • Cancel ATM cards
  • Cancel credit cards
  • Reissue your credit cards
  • Activate your credit card
  • File complaints

Al Rajhi Bank Clients

Call the following number for toll-free telephone banking - 800 124 6666

  • For information about Al Rajhi Bank products call 800 124 1222
  • Tamayuz clients please call 800 124 8880
  • International calls (chargeable) to +966 9 2000 3344