We’re here to listen

Al Rajhi Bank is committed to providing you with a the best services and products for all your financial needs.

If there is any reason why you are not satisfied or have any suggestions on how we can improve any part of our service, we want to hear from you as soon as possible. We will then make the relevant enquiries and aim to improve.

Your custom is important to us and only with your feedback can we provide you with a higher degree of service and products.

Thank you for choosing Al Rajhi Bank

Raising your concerns

We have made it easier for you to raise concerns or comments

  • Branch

    With over 500 branches around the Kingdom you are always close to a customer service representative or branch manager. They shall look into your concern and if try to help you out while you are with them. If they are unable to they will then escalate the matter for you.

  • Contact our Call Center

    +966 92000 33 44 or +966 1 460 33 33

    Speak to one of our Customer Service representatives on +966 92000 33 44 or +966 1 460 33 33 and they will gladly help you with any concerns you may raise.

  • Email

    Send us an email to care@alrajhibank.com.sa with any comments you may have and we will respond within 48 hours.

  • Online

    If you are registered with Al Mubasher, just log on to your account and you can make any comments or concerns known to us. To register go to www.almubasher.com.sa

We are always committed to resolving any issues internally, however, on rare occasions you concern may not be solved very easily you can contact the Saudi Arabian Monetary Agency (SAMA) and together hopefully we can resolve any issues that you may have.

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