How do I use my mada card with atheer service?
The merchant will follow the normal process to entering the purchase value
- The cardholder should look for mada atheer symbol when paying for items up to the value
of SAR 100
- Wave or tap the mada atheer card over the symbol until the lights on the PoS turns green
- A beep tone indicates successful payment. For additional security you may occasionally
be asked to enter your card or PIN
Are there any fees for utilizing the mada atheer service?
No. mada atheer service is free for cardholders. There are no additional fees for the
merchant and the atheer service can be activated free of charge.
What are the benefits of mada atheer service for both merchants & cardholders?
Fast, safe, and convenient payment method for low value purchases.
- Serving customers in a faster manner.
- Encouraging cardholders to revisit merchants locations as a result of a faster, more
convenient payment experience.
Do mada atheer transactions appear on bank statements for merchant & cardholder?
Yes. Bank statements for both merchant and cardholder will indicate transactions
conducted through this service.
Can the transactions be cancelled after going through?
Yes, a mada atheer transaction can be cancelled, similar to all other mada transactions.
Is mada atheer service available internationally?
Yes, the cardholder will be able to use this payment technology outside the kingdom
subject to the payment systems rules governing the other country.
When cardholder waves his card more than once at the PoS terminal, is this considered more than one transaction?
No. The terminal will only accept a payment once in this scenario.
Is there a risk if I lose my mada card with atheer service?
Yes. The cardholder will be responsible for purchase transactions undertaken with their
mada atheer card, which can be maid without the need to PIN entry. It is worth highlighting
that the cardholder will receive an SMS message on his mobile for any transaction
undertaken. Also, we always recommend that the cardholder inform their bank immediately
if the card has been lost or stolen.
What if mada card with atheer service gets lost or stolen?
Cardholder must contact the bank immediately and report the lost or stolen card.
Will mada card with atheer service be charged if cardholder is standing near to the PoS terminal?
No, as the merchant needs to input the value amount into the terminal plus the card needs to be waved in a very close proximity to the PoS terminal for the transaction to happen.