Phone Banking with ease

Phone Banking lets you do most of your banking transactions over the phone. Our new unified number means you can now do your phone banking 24/7 via your mobile or landline, whether you are in Saudi Arabia or abroad.

  1. Check your statements
  2. Pay bills send money
  3. Access Phone Banking on (+966) 92000 33 44
Other features that come with
Phone Banking
  • Access a range of credit card services

    You can use our phone service to:

    • Enquire about your credit card balance and payments
    • Activate your credit card, cancel it and order a new one or order a brand new one altogether
    • Enquire about installments and pay early settlement
  • Buy items at your convenience

    It allows you to buy items such as:

    • Internet ADSL, Phone Cards, Stock Price Cards and more...
    • STC ALJAWAL recharge vouchers cards (SAWA & LANA)
  • Speak with our helpful customer service team

    If you ever have an issue or inquiry, you can always speak to a customer service representative who will be able to assist you.

    For more personalized inquiries, you can also speak to your relationship manager.

How to Register

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Follow these steps to register for Phone Banking


Call 920003344 from your registered mobile

  • Select the number 0 for other services
  • Select the number 2 for IVR register services

Enter your debit card number

  • Enter the last 7 numbers of your current account
  • Enter your new 4 digit PIN number

Activate beneficiaries

Click to see how to activate beneificiaries

Click to hide activate beneficiaries

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After adding a beneficiary, please complete the following steps

  1. Step 1 -

    • Call 920003344 to begin
    • Choose option 2 for English
    • Enter your Customer Identification Code ( CIC ) and the PIN number
    • Choose option 2 for transfers and bill payments
  2. Step 2 -

    • Choose option 1 for transfers
    • Choose option 4 for beneficiary services
    • Choose option 2 to activate beneficiaries.
    • Choose option 1 for Al Rajhi beneficiary or option 2 for local beneficiary
    • An automated message will be read to you with the account number of the added beneficiary.
    • Chooses the account that you want to activate
    • Enter the One Time Password that was sent to your registered mobile number
    • Enter your new 4 digit PIN number

Before you register

Click to see pre registration steps

Click to hide activate beneficiaries

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Make sure your mobile number has been registered through an Al Rajhi ATM. On the main ATM menu:

  1. Step 1 -

    • Choose "Other Operations"
    • Choose "Mailing Address" or "Add/Change Mobile Number"
    • Add your mobile number and confirm
    • Make sure you have a valid Al Rajhi ATM Card