human rights and fair labour practices

alrajhi bank fully complies with all applicable labour laws and regulations in the Kingdom of Saudi Arabia. The bank maintains structured mechanisms that enable employees to communicate openly with management on matters relating to their terms of employment, workplace concerns, and overall working conditions. By making sure everyone’s voice can be heard, the Bank helps foster an inclusive environment that supports constructive employee-employer relations, and where respect and fairness are at the heart of the culture.

The bank’s Code of Conduct reinforces fair treatment, dignity, and professionalism across all interactions, and prohibits discrimination, harassment and all forms of bullying. All employees are regularly required to acquaint themselves with the provisions of the Code of Conduct, and provide an annual affirmation of the same. In 2025, 100% employees affirmed their commitment to alrajhi bank’s values, reflecting the bank’s dedication to fostering a safe and inclusive workplace. The bank’s comprehensive behaviour and ethical framework give clear guidance to all employees, helping them maintain professionalism in everything they do.

All employees complete onboarding and annual refresher courses to reinforce key workplace principles. Managers receive enhanced training to effectively handle complaints and uphold a respectful workplace environment. Employees in areas like procurement, facilities, and frontline roles get specialised training focused on supplier and labour standards, while HR and Compliance teams receive advanced instructions on investigations and remediation processes. The bank closely tracks training completion and outcomes through its LMS dashboards, with regular updates shared with senior management to ensure oversight and accountability.

At alrajhi bank, fair labour practices are embedded across all operations. Recruitment and employment decisions are always based on merit, skills and role requirements, in full compliance with applicable national labour laws. The bank provides transparent terms of employment, fair remuneration, and equitable working opportunities, maintaining a firm commitment to non-discrimination.

Most importantly, the bank has a zero-tolerance policy for forced labour, child labour, or any unfair employment practices, ensuring a safe, respectful and compliant workplace for all employees.

The annual employee engagement survey serves as a key mechanism for capturing workforce feedback on workplace conduct, discrimination, equal treatment, working hours, health and safety, and awareness of grievance and reporting channels. HR and Compliance teams carefully review the results to identify trends and potential risks, with particular attention to groups that may be more vulnerable, including women and employees with disabilities. Insights from the survey inform targeted actions to make sure everyone feels safe, respected, and supported at work.

Alongside its regular processes, alrajhi bank offers confidential whistleblowing and formal grievance mechanisms that enable employees to report discrimination, harassment, or any other workplace misconduct. These systems reinforce the Code of Conduct and ensure employees have accessible, secure avenues to raise concerns, supporting a culture of fairness, respect and equal opportunity.