Samsung Pay with alrajhi bank cards

Samsung Pay offers you a seamless and secure payment experience for electronic transactions using your smartphone or Samsung wearable devices. The service utilizes Near Field Communication (NFC) technology to provide a smooth and secure payment experience at points of sale. You can add your alrajhi bank credit or mada cards to the Samsung Wallet app and use them for purchases with ease, reducing the need to carry physical cards. 

Features and Characteristics:
  1. Ease of Use: User-friendly interface.
  2. Accepted at most places, including retail stores, restaurants, and other venues.
  3. Advanced security technologies features like encryption, fingerprint authentication, or PIN code to ensure safe transactions.
  4. Online Payments: Make payments on websites and apps that support this service.
  5. Additional Fraud Protection: Uses tokenization technology, replacing actual card information with a secure digital token.
To Set Up Samsung Pay Feature and Add Your Card Quickly and Easily, Follow These Steps:
  1. Download the Samsung Wallet app from Galaxy Store.
  2. Log in with your Samsung account.
  3. The app will prompt you to set up security measures like fingerprint PIN code if you haven’t done so already.
  4. Click on the plus sign “+ “ then "Payments Card" button.
  5. Use your phone’s camera to scan the card or tap the card using NFC or enter the card details manually.
  6. Follow the instructions to verify the card with alrajhi bank, which may require entering a verification code sent via SMS or email.
  7. Accept the terms and conditions for using Samsung Pay.
Using Samsung Pay

Open Samsung Pay by swiping up from the bottom of the screen (even if the screen is locked), select one of alrajhi bank cards you want to use, authenticate the payment using fingerprint or PIN code, and then hold your phone near the payment terminal.

Frequently Asked Questions:
What is Samsung Pay?

Samsung Pay is a mobile payment feature offered by Samsung Wallet app allows you to make payments using your Samsung smartphone instead of a physical payment card.

How can I activate Samsung Pay feature on my smart phone?

To activate the feature, open the Samsung Wallet app, log in with your Samsung account, and add your credit or debit card information. Follow the on-screen instructions to complete the activation process.

Can I use Samsung Pay with all Al Rajhi Bank cards?

Yes.

Are there any additional fees when using Samsung Pay?

There are no additional fees when using Samsung Pay. Payments are processed in the same way as with a credit or debit card.

Can I use Samsung Pay at all stores?

You can use Samsung Pay at any store that supports "NFC" payment technology. Check if this technology is available at the store before attempting to pay.

Do I need an internet connection to use Samsung Pay?

You do not need a constant internet connection to make a payment with Samsung Pay. However, you may need an internet connection to update your information or add new cards.

What should I do if I lose my phone or it is stolen?

If you lose your phone or it is stolen, you can use Samsung's "Find My Mobile" service to disable access to your account and erase data from the phone. You should also contact Al Rajhi Bank to cancel or deactivate the card linked to Samsung Pay.

How can I protect my financial information when using Samsung Pay?

Samsung Pay uses advanced security technologies such as encryption and one-time payment codes to ensure the security of your financial information. Make sure to protect your phone with a screen lock and regularly update the system to maintain security.

What should I do if the payment via Samsung Pay is not accepted?

If the payment is not accepted, ensure that your phone has the latest version of the Samsung Wallet app and that the added card is active and correct with sufficient balance. You may also need to check if the payment technology is compatible with the store's point-of-sale system.

Can I use Samsung Pay outside my country?

Yes, you can use Samsung Pay in any country that supports the payment system, but make sure to check the availability of the service in the country you are visiting.