Almosafer

Terms and Conditions

• For app and web bookings : You must enter your mokafaa-registered mobile number on the payment page to earn mokafaa points.
• For offline bookings : You can share your mokafaa-registered mobile number with almosafer travel advisor before the booking is confirmed.
• You cannot earn mokafaa points when you use a voucher code or earn/redeem Qitaf or Wallet points.
• You must be enrolled in the Al Rajhi mokafaa loyalty program to be able to earn mokafaa points.
• You can earn points across all Almosafer KSA omni-channel touchpoints, including web, app, WhatsApp, call center and retail branches.
• You can earn points only on bookings that are paid for immediately.
• The validity of the earned points is as per standard mokafaa terms and conditions.
• You will receive your mokafaa points within 14 days from the date of check-in or departure.
• You will not be able to earn points if you cancel the booking.
• Other Almosafer and alrajhi bank terms and conditions apply.