Zain

Terms and Conditions

• You will earn 5 mokafaa points for every 1 SAR for postpaid voice lines.
• You must link your postpaid line to your existing mokafaa wallet to start earning the points, and if you have multiple postpaid lines, you must link every line separately.
• The mobile number provided to link to earning mokafaa points must be registered with mokafaa.
• The earning mechanism is only available for postpaid packages and customers with an existing mokafaa wallet.
• You can earn points only if you have a postpaid line and settle your invoices via Zain app only.
• The validity of the earned points is as per standard mokafaa terms and conditions.
• Earning mokafaa points only applies to postpaid voice package prices without VAT and not to other categories like devices, non-telco services, and add-on services to the bill.
• Postpaid data lines are not eligible to earn mokafaa points.
• You will receive your mokafaa points within 24 hours of paying the bill.
• No points can be added to any invoice settled before linking the postpaid line to mokafaa or if Zain app was not used during the payment process.
• To earn reward points, the entire invoice must be paid in a single payment. Making partial payments or using mokafaa points will disqualify you from earning points.
• You cannot earn points on business lines.
• The invoice must be settled within 28 days from the invoice issuance date to qualify for earning points.
• All Zain and mokafaa terms and conditions apply.