Zain

Terms and Conditions

• The customer must have an active wallet in mokafaa.
• The customer must link their Zain postpaid line to their Mokafaa wallet before paying their bill through the Zain app.
• The customer will receive welcome points after activating the device and paying the first bill.
• The customer will be charged the value of the welcome points and the device if they do not adhere to the 24-month contract period.
• The offer is applicable only to the following packages: (Postpaid 180, Postpaid 250, Postpaid 420, Postpaid 650, Black package).
• Welcome points start from 45,000 points up to 250,000 points depending on the customer's package.
• The customer will qualify for welcome points with a 24-month commitment contract.
• Each package has a specific number of welcome points: (45,000 points for Postpaid 180, 62,500 points for Postpaid 250, 105,000 points for Postpaid 420, 162,500 points for Postpaid 650, and 250,000 points for the Black package).
• The offer is valid for new, existing, and port-in customers from other operators on the specified packages.
• If the customer does not link their Zain number to their Mokafaa wallet through the app and pays their bill, they are not entitled to claim the points.
• The device value must be higher than 1,725 Saudi Riyals inclusive of tax for the customer to qualify for earning welcome points.
• The offer valid until 31 December 2024.