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Overview
value drivers: 2023 at a glance
Largest Bank in
the Kingdom and MENA
In terms of market cap
#1 in
Retail Banking
Branch Network, ATMs, and POS
Microfinancing
Payments
Brokerage
#
3
in Corporate Banking
Up 4 spots from #7 in 2021
Highest customer satisfaction
Net Promoter Score (NPS) in
the Kingdom
2023– 76
2022 – 75
Customer deposits
2023 –
SAR 573 Bn.
2022 – SAR 565 Bn.
Digital:Manual ratio
2023 –
94:6
2022 – 92:8
Net income (after Zakat)
2023 –
SAR 16.62 Bn.
2022 – SAR 17.15 Bn.
Retail financing market share
2023 – 41.3%
2022 – 43.6%
Total capital adequacy ratio
2023 – 21.5%
2022 – 21.4%
Staff strength
2023 – 20,878
employees
2022 – 19,964 employees
Earnings per share
2023 – SAR 3.95
2022 – SAR 4.24
Total assets
2023 – SAR
808 Bn.
2022 – SAR 762 Bn.
Employee training days
2023 – 101,573
2022 – 141,547
Total mortgage
2023 – SAR
234 Bn.
2022 – SAR 222 Bn.
Active digital users
2023 – 12.6 million
2022 – 11.4 million
