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A seamlessly connected, digitally elevated, hyper-personlised banking experience
context
value creation model
GRI
2-6
Financial capital (on balance sheet)
Strong capitalisation profile and healthy liquidity position at the beginning of 2024
- Tier 1 Ratio 19.3%
- CAR 20.2%
- LCR 120.1%
Institutional capital (off balance sheet)
Accumulated knowledge and expertise; digital-core systems, processes, data capabilities and intellectual property; ethics and values; brand; capacity to innovate; all contributing towards the creation of value, and the unique culture and identity of the Bank.
Investor capital
Loyal investor base engaged through frequent reporting and disclosure, and rewarded with sound governance and ethical business practices.
Customer capital
Trust and loyalty earned by remaining customer-centric at all times, providing unique, data-driven digital customer journeys that meet all banking needs.
Business partner capital
Building a strong network of business partners through optimum contracting methods, enhancing the end-to-end procurement process of the Bank.
Employee Capital
An innovative team of over 23,000 driven professionals, empowered by opportunities to learn and develop within a conducive, non-discriminatory and safe work environment.
Social and Environmental Capital
Continued contributions to financial inclusion, social development and environmental sustainability, with long-term impact created through allocating proceeds of Sustainable Financing Instruments in accordance with the alrajhi Sustainable Finance Framework.
Centres of Expertise
- Support businesses
- Digital and data
Core banking businesses
- Retail Banking
- Corporate Banking
- Treasury
- SME
- International Businesses
Group ecosystem
- ICT Services and Solutions
- Brokerage
- Payments
- Securities
- Insurance
- Microfinancing
Stewardship
- Governance Structure
- Risk Management
- Regulatory Compliance
- Strong Internal Controls
- Good Financial Conduct and Sustainability
Strong financial performance
- SAR 974 Bn. in total assets
- SAR 628 Bn. customer deposits
- SAR 19.7 Bn. Net income (after Zakat)
- SAR 693 Bn. In net financing
- Ranked most valuable Saudi brand of 2024 according to the Kantar BrandZ ranking
- 14.8 Mn. active digital users
- 95:5% digital-to-manual transaction ratio
- Processing an average of +1 Bn. transactions monthly
- 109 cloud-ready applications
- Market leading return on equity at 21.1%
- Maintained strong credit quality, capitalisation, and funding profile
- Fully Shariah-compliant
- Leading NPS of 85
- Strategically segmented approach to meet unique retail and corporate customer needs
- Growing customer base 17% YoY to reach more than 18.5 Mn.
- Among top 3 Corporate Banks in the Kingdom
- Growing MSME portfolio 29.6% to reach SAR 39 Bn.
- 94% local supplier network
- SAR 5.16 Bn. directed towards local vendors
- SAR 274.4 Mn. in cost savings
- Introduced new Partnership Portal integrated with multiple other value-added support service platforms for SMEs in the Kingdom
- +90,000 total training days
- Employee engagement score reached 74%
- +98% Saudisation rate
- 34% of female employees
- Over SAR 100 Mn. donated for healthcare projects
- Over 200 students assisted through Orphan Care Program
- Launched 12 graduates development programs
- Recorded SAR 2.5 Mn. in annual savings through controlled energy and resource consumption, energy efficient solutions, and investments in renewable energy
- Closed issuance of first sustainable AT1 capital sukuk issuance at USD 1 Bn.
- Maintaining strong capitalisation (among the highest in the GCC), and healthy liquidity position, creating value for all stakeholders
- Strengthening digital leadership in the banking sector
- Enhancing operational performance and resilience by evolving from the traditional banking business model to a banking ecosystem
- Strengthening investor confidence through globally benchmarked disclosures, good governance and ethical business practices
- Delivering personalised and digitalised banking experiences to meet all customer banking and financing needs, increasing customer satisfaction
- Acquiring the highest quality of goods and services at the best possible price, while creating growth opportunities for local vendors with banking services to grow and scale their businesses
- Nurturing an engaged, digitally-empowered, internally mobilised workforce with equal opportunity for progressive careers, resulting in higher retention and greater employee satisfaction
- Empowering underserved segments with improved accessibility to banking products and services
- Advancing financial inclusion for people with disabilities
- Nurturing a sense of responsibility among alrajhi employees towards the communities they serve, and building a volunteer-culture
- Building a strong reputation as an issuer of sustainable financing instruments
- Reducing the Bank’s operational carbon footprint
- Contributing to Saudi Vision 2030 targets of economic diversification and growth, financial sector development, and the overall theme of creating a thriving economy in Saudi Arabia
- Strengthening the position and brand of the bank as an innovation leader in the financial sector
- Building an ecosystem of agile, secure digital services beyond the core banking offering to fulfil a growing range of banking and financial needs
- Increasing the Bank’s share value over the long-term, and maintaining market leading return on equity
- Going beyond the traditional transactional relationship of a Bank to nurture long-term partnerships with customers, and providing them with a universal banking offering, and creating long-term value
- Ensuring the long-term management of a sustainable supply chain with continuous supply, and mitigated supply risks
- Creating job opportunities across Saudi Arabia, contributing towards reducing unemployment rate, and increasing female participation in the workforce
- Enhancing access to financial services
- Enhancing societal well-being and reducing inequality
- Directing sustainable funding towards eligible sustainable projects with long-term impact
- Contributing towards the Kingdom’s 2060 Net Zero goals