sustainable products and digitisation

alrajhi bank’s farsighted, rapid and comprehensive digital transformation across its core banking verticals, shared services and subsidiaries over the past few years have resulted in the bank significantly lowering carbon emissions associated with traditional banking operations.

The bank modernised its IT infrastructure and transitioned from legacy to digital core systems and technologies, reducing energy consumption and increasing operational efficiencies. This shift is being complemented by the bank’s cloud adoption journey. More details on alrajhi bank’s IT infrastructure and its upgrades for the reporting period can be found in the IT section of this Report on page 112.

Consistent with this modernised and optimised IT infrastructure, the bank continues to introduce, upgrade and enhance digital banking journeys and solutions, promoting remote banking, as well as other digital payments, accounting, payroll, insurance and related financial services, leading to paperless transactions and reduced operational energy consumption. More details on the bank’s digitisation journey can be found in the Digital Transformation section on page 188 of this Report.

To complement its digitisation efforts and reduce reliance on physical branches, alrajhi bank also continued to rationalise its branch network, merging and relocating low performing branches while minimising the energy consumption associated with maintaining physical branch infrastructure, while also increasing the range of products and group subsidiary businesses that customers can access via alrajhi bank branches.