human rights

alrajhi bank abides by all applicable labour laws and regulations of the Kingdom of Saudi Arabia. While freedom of association is not applicable to alrajhi bank given the KSA legal framework, the bank facilitates a culture of open communication where all employee concerns and grievances if any are communicated to relevant members of the Management, fostering an inclusive workplace where everyone is treated with respect and fairness.

The bank’s Code of Conduct states that all people will be treated with dignity regardless of whether they are colleagues, customers, suppliers or any third-party contractors. alrajhi bank does not condone any type of harassment or bullying and should any individual face any form of discrimination or harassment, they should report it through the bank’s grievance handling mechanisms. All employees are regularly required to acquaint themselves with the provisions of the Code of Conduct and provide an annual affirmation of the same. In 2024, 8,366 employees provided this affirmation, denoting the bank’s spirit of providing a safe and inclusive work environment. A comprehensive behaviour and ethical framework provides guidelines to employees on how to ensure professionalism at all times. Employees were also made aware of the consequences of violating the ideals of the framework, which range from disciplinary action such as warnings or potential legal action and even termination of the employee, depending on the gravity of misconduct.

The bank also has a Whistleblowing Policy which allows employees to raise their concerns through anonymous channels and provide a safe and secure means to speak up and raise any concerns confidentially (or anonymously if preferred) with the bank’s senior management.

Future outlook

The HR Group will continue to focus on multi-skilling and up-skilling programs to meet both horizontal and vertical development objectives of the workforce in order to meet evolving industry demands. The HR Group will continue to proactively address emerging skill gaps, improve retention strategies, while at the same time ensuring regulatory compliance with relevant national and international HR regulations and Labour Laws. As such, the HR Group has initiated the process of updating the HR Policy in order to align with the amendments carried out to the KSA Labour Law in August 2024.

The bank will also continue to advance HR Management by implementing globally accepted best practices in HR, powered by the latest tools and emerging technologies in order to further enhance operations of the HR function, and enrich the employee experience at alrajhi bank. Employees health, safety and wellbeing will remain a priority.

In the long-term, the bank aims to embrace digital transformation and agile methodologies to elevate its competitiveness, drive sustainability, and grow a multi-skilled, diverse and inclusive workforce. These efforts position alrajhi bank as a progressive employer aligned with the future of banking and workforce trends.