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    Decorative path

    business in perspective

    subsidiaries

    ejada systems

    In 2025, the Kingdom of Saudi Arabia launched its revised Digital Government Strategy for 2025-2030, and the broader Vision 2030 objective of fiscal prudence. A key pillar of this revised strategy is the strategic reallocation of the IT budget, and a very significant shift in procurement practices that saw the government move away from numerous individual Requests for Proposals (RFPs) towards more centralised, framework-based agreements.

    For Ejada, the IT subsidiary of alrajhi bank, these changes resulted in budget reallocations by certain existing clients, while also affecting the pace of project awards and revenue recognition during the reporting period. Ejada successfully mitigated the impact through strategic diversification efforts, strengthening its standing as a leading technology solutions and consulting services provider in the Kingdom, with a significant presence across the MENA region. In 2025, the subsidiary expanded its footprint across new sectors including transportation and logistics, real estate, and sports, while nurturing partnerships with leading global technology providers. This diversification strategy, coupled with disciplined execution and pricing optimisation, allowed Ejada to secure a strong pipeline of new contracts, resulting in a 51% YoY increase in new contract value for 2025 and a healthy backlog supporting 2026 revenue visibility. Overall, Ejada recorded a 30% YoY increase in revenue for the reporting period.

    During the year in review, Ejada made great progress in executing well-defined strategic initiatives under the four main pillars of its STAR Strategy:

    Solidify the core

    Double down on current business to increase share of customer wallet, diversify client base, expand offerings within existing capabilities, and prepare for growth by launching, rebranding and revamping the capabilities.

    Transform to digital orchestrator

    Expand offering and capabilities in new domains to capture market growth and reposition as a digital orchestrator.

    Accelerate the growth

    Pursue scale through penetration into new industries, mega-projects segment, and mid-market and SME segment, and through geographic expansion.

    Reinvent software business model

    Create software powerhouse focusing on building scalable vertical-specific products, and mid-market/SME focused products, and incubating new business ideas.

    Key highlights and achievements in 2025
    • Acquired 29 new clients in core industries like Government, BFSI, and other sectors including Commercial Energy, Education etc.
    • Launched Network Command Centre as a Service, managing 3 group command centres (alrajhi bank, Neoleap, and alrajhi Takaful).
    • Became a CSE (Center for Sustainability and Excellence) certified sustainability consultant.
    • Attracting top local talent at Management level, with Saudi nationals now representing 61% of Management compared to 36% last year.
    • Achieved 37% growth in Number of LinkedIn Followers YoY through various marketing channels (social media, PR plan, events etc.).
    • Developed Ejada ESG (Sustainability) strategy and framework and initiated its activation.
    • Expanded new lines of business (Cloud, Cybersecurity, and Emerging Technology) with substantial growth in revenue and new capabilities in 2025.
    • Developed and activated new cloud offerings CcaaS (Cloud Command Centre as a Service) and DRaaS (Disaster Recovery as a Service).
    • Focused heavily on expanding AI capabilities, developing new strategic partnerships for AI innovation (Huawei, Dyno.AI), and for AI inference (Groq).
    • Developed and strengthened strategic partnerships with ServiceNow, Qlik, HCL, Axe Finance, Splunk, AWS, Redhat, Palo Alto and Fiserv.
    • Recognised by Google as their Partner of the Year in KSA.
    • Secured new AI deals in 2025 to drive AI-enabled transformations across government and private entities.
    • Launched 'ArchEye' and 'TrustFace' use cases at Tawtheeq, which are powered by Ejada GenXtract Computer Vision service (Face Recognition and OCR).
    • Awarded and delivered 'ADCB - Bank in a Box and Bank in a Cloud' mega project, on track to be the 'first bank in Saudi to be fully cloud-based'.
    • Successfully launched Phase 1 of the NCNP Donation Governance Platform, a major milestone for the mega project.
    • 11 new clients acquired across new target industries: Healthcare, Transportation, Retail, Real Estate and STEC (Sports, Tourism, Entertainment and Culture).
    • Completed GCC Go-To-Market planning. On-boarded GCC Sales Director, with deals acquisitions in progress.
    • Launched 5 SaaS products/solutions on Ejada marketplace (eHub) and cloud marketplaces (Azure, OCI and GCP): SADAD Bill Payments, Reconciliation and Settlement Management, Loyalty Management and Notification Management Solutions, and GRC certification.
    • Field Force Management (ServiceNow platform-based solution) is ready to be published on the platform.

    Growing a balanced portfolio

    In 2025, Ejada successfully grew its number of contracts and new contract value across its established Lines of Business (LOB) comprising Enterprise Architecture (EA), Emerging Tech, Mobility and Customer Experience (CX), Data and Analytics, Cloud, Infrastructure, Cybersecurity and Observability, resulting in 51% YoY growth in new contract value.

    Around 33% value of total new contracts value is contributed by high-value projects (greater than X 10 Mn.) in 2025. The extensive nature of some of these larger contracts meant that certain projects were shared between multiple LOBs. Responding proactively to the Saudi government’s strategic reallocation of IT spending, and the changing project landscape from government-led funding to private-sector-driven investments, Ejada secured a balanced project portfolio in 2025. The deliberate diversification of securing 24 new non-government projects from a total 41 new logos for the year ensures Ejada’s resilience in a challenging environment.

    Category Total
    new client
    Government 17
    Non-Government 24
    Total Number of Clients 41

    Ejada continued to deliver a wide range of projects for multiple Vision Realisation Programmes (VRPs) in 2025, contributing directly towards achieving the Kingdom’s ambitious Vision 2030 goals and driving economic diversification in Saudi Arabia. Key projects include the design and establishment of a big data warehouse for the national transportation system for the Ministry of Transport and Logistics, implementation of a unified services portal for the Ministry of Sports, a national platform for the Donation Governance Project for the National Centre of Development for Non-Profits (NCNP), a Tasheel and data managed services programme for the National Centre for Government Resources Systems (NCGR), a foreign banking service project for Abu Dhabi Commercial Bank (ADCB), an Online Toxicology Analysis Requests and Results (OTARR) system maintenance and operation project for the Ministry of Health, a project for external data integration through a data warehouse to develop business intelligence for the Ministry of Economy and Planning, and ERP transformation project for Mobily, and a platform and services framework agreement for NEOM.

    Ejada’s expanded lines of business and the corresponding portfolio of growing competencies also enabled the subsidiary to contribute greatly towards the continued implementation of alrajhi bank’s overarching ‘harmonize the group’ strategy during the year in review. Ejada successfully executed a number of major alrajhi group projects throughout 2025, equipping the group with systems, tools and technologies to better leverage collective synergies. These projects included the establishment of a Unified Command Centre (UCC) to centralise monitoring and operations across alrajhi group, to enhance service reliability and operational efficiency through proactive incident management; the implementation and operation of a Quality Centre of Excellence (QCOE) for the group; the design, development and deployment of Hybrid Cloud Data Centres to host, migrate and manage alrajhi group community cloud; upgrading the Data Management Framework across alrajhi group in adherence with the Kingdom’s comprehensive legal and regulatory framework for data management, comprising the Personal Data Protection Law (PDPL), and National Data Management Office (NDMO) Standards and Policies; implementing the Splunk Observability Cloud Platform to provide comprehensive visibility to alrajhi bank’s digital infrastructure, supporting robust IT operations and advanced fraud detection capabilities; creating a unified customer profile for customers across alrajhi group; establishment of a central and unified product catalogue, and monetisation platform across alrajhi group; and the centralisation of the Service Desk (SD) Support across the bank and its subsidiaries, to highlight a few.

    Ejada implemented a Unified Credit Decision Engine, and took on the full DigiCore Core Banking Engagement for alrajhi bank during the reporting period, while streamlining the digital transformation journeys for the international branches in Malaysia and Kuwait. Ejada also worked on several other alrajhi group subsidiaries, including the Core Banking and BNPL Engagements at Emkan, alongside the migration of its Loan Management and Loan Origination systems, as well as the launch of Value-Added Products and API subscription products for Neotek.

    Strengthening partnerships across tech value chain

    Ejada continued to nurture strategic partnerships with global technology and software giants to strengthen the tech value chain and accelerate innovation, with many partners recognising Ejada’s increasing competency and specialisation throughout the year:

    • Recognised as ‘Partner of the Year’ by Google Cloud Country
    • Recognised as Dataiku’s 2025 EMEA Systems Integrator Partner of the Year
    • Recognised as ‘Cloud Security Partner of the Year’ by Palo Alto Networks Saudi Arabia
    • Named ‘Kaspersky’s Fastest Growing Partner’ in Saudi Arabia
    • Won Altair’s ‘Preferred Channel Partner’ Award
    • Presented with Red Hat Fastest Growing Partner Award
    • Won ‘Shield of Appreciation’ from CISCO Splunk
    • Promoted to Gold Certified Partner by Camunda
    • Recognised as ‘Rookie Partner of the Year – Saudi Arabia’ by Nutanix
    • Recognised as ‘Outstanding Revenue Partner’ by Huawei Cloud

    The subsidiary also formed 18 new and promising alliances with emerging tech players gaining access to varying specialisations including AI, Cloud and Data Infrastructure, Enterprise Software, Cybersecurity and Fintechs. These partnerships and recognitions amplified Ejada’s brand reputation as one of the major technology integrators and digital transformation partners in the Kingdom.

    A sought-after employer

    Ejada’s expanding portfolio of top public and private sector clients and complex projects remained catalyst to its growing reputation of being a sought-after employer in KSA’s highly-contested technology job market in 2025. The reporting period saw Ejada’s core delivery headcount YoY increase of 14.3% at the close of 2025. 43% of the total delivery employees were located in KSA, while 57% in offshore locations. This comes in the wake of two new Ejada offices commencing operations in 2025, one in Al Qassim, Saudi Arabia, and another new offshore office in Chennai, India.

    In Saudi Arabia, Ejada met its nationalisation target by reaching a Saudisation rate of 72%, a significant increase from 52% at the start of the reporting period. HR governance and compliance practices were established, with criminal check practices implemented internally. A total of 28 internal events were held across Ejada locations to nurture a strong company culture, and improve employee engagement and morale. A critical roles framework was established during the reporting period, a HiPo programme for high-potential individuals introduced, and succession planning completed for the 2025 cycle. In order to strengthen its talent pipeline and attract top talent, Ejada also completed tie-ups with 4 top universities and higher educational institutions in 2025, and also participated in 4 career fairs, sourcing over 400 prospective applicants with potential to inject fresh perspectives, and bridging future skill gaps.

    A mature business model

    Ejada continued to enhance its regulatory compliance and professional accreditations to strengthen internal systems, and set an industry benchmark for operating standards, particularly across its Application Development Centre and Application Testing Centre of Excellence.

    Application Development Centre (ADC) Application Testing Centre of Excellence (TCoE)
    Established by Ejada to successfully deliver custom development projects through highly competent onsite and offshore teams continued to operate optimally during 2025, fulfilling customer requirements and achieving several noteworthy performance KPIs: Provides comprehensive testing services to meet customer requirements across the Banking, Financial Services, and Public sectors covering BAU Application testing, transformation projects and greenfield initiatives. Expertise encompasses both functional and non-functional testing, utilising a diverse range of tools for test management, automation, and performance validation.
    2
    major active engagements
    (Digital and Integration)
    A team of 240+ testing professionals, including domain and tool experts based across KSA, Egypt, Jordan, and India, with strong proficiency in both market-leading commercial and open-source automation and performance testing tools.
    547
    digital projects delivered across both retail
    and corporate segments of alrajhi bank
    Over 140 Engineers are ISTQB/ISEB certified at Foundation/Advanced Level and specialised in Agile methodologies and mobile testing
    297
    experts specialising across a range of
    technologies (Digital and Integration)
    Ejada now holds 1 ISTQB Platinum Partnership for Egypt, Gold Partnership for Jordan and on the way to obtaining the Gold Partnership for KSA, which will make Ejada eligible for ISTQB Global partnership
    501
    integration services implemented
    ISO 9001 certified

    Accreditations/regulatory compliance obtained/active (valid) in 2025
    CMMI maturity level 3
    Achieving a capability maturity level 3 certification based on best practices in software development
    APMP certification
    Achieved global standard in
    proposal management set by Association of Proposal Management Professionals (APMP)
    ISO 27001
    Information Security
    Management Systems
    ISO 22301
    Business Continuity
    Management Systems
    ISO 20000
    Information Technology Service Management
    ISO 9001
    Quality Management Systems
    BIA certification
    Business Impact Analysis
    Amazon Web Services (AWS) certifications
    Achieved 24 accreditation, foundation and professional certifications
    AWS Well-Architected Partner
    Achieved AWS Well-Architected Partner status for implementing
    best practices
    Google Cloud Accreditation

    For Infrastructure Specialisation

    CCC

    Cybersecurity Compliance Certificate

    ISTQB - Platinum Partnership

    International Software Testing Qualification Board

    OCI

    Oracle Cloud Infrastructure


    Future outlook

    Ejada intends to accelerate its growth in advanced cloud professional services while building its own internal capabilities in this specialised area, and through its accumulated experience and expertise, focus on the development of a proprietary BFSI industry cloud blueprint with its corresponding partnership ecosystem. Additionally, Ejada plans to continue capability development as well as services and offerings expansion in Cloud and Cybersecurity domains. Another focus area for Ejada is AI, with the subsidiary stepping up efforts to capture emerging growth opportunities with integrated AI capabilities and offerings, while simultaneously infusing AI across internal operations to drive efficiency and speed. Ejada wishes to build digital advisory capabilities and value propositions across specialised industries such as BFSI, Travel and Transportation, and Smart Cities, spearheading sector-driven business development and delivery, an approach that also enables the subsidiary to expand its client base across target industries.

    Among other key strategic objectives for the future, Ejada is on track to explore the possibilities of geographic expansion in GCC markets. To further solidify the subsidiary’s market position as a trusted partner in ‘mission-critical’ technology, Ejada will also focus on securing high-value contracts (mega projects) and strategic deals across the Kingdom, further contributing towards realising Vision 2030 goals in the next few years.

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