promoting financial inclusion

The bank actively promotes access to finance by broadening the availability of financial products and services targeted for individuals and businesses with limited access to traditional banking channels. Its efforts are focused on expanding micro and SME financing and enhancing digital solutions to reach underserved and remote populations. Through these initiatives, the bank contributes to fostering financial inclusion, enabling entrepreneurship, and supporting sustainable economic growth.

Financial offerings for individuals

alrajhi bank offers a comprehensive product portfolio for individual customers, designed to meet a wide range of personal, housing, and mobility financing needs. The bank provides Shariah-compliant personal finance, home and real estate financing, and auto finance solutions with flexible tenors and competitive profit rates, supported by seamless digital channels for application and servicing. In addition, the bank’s portfolio is complemented by everyday banking products such as current and savings accounts, cards enabling individuals to manage their finances conveniently and securely throughout different life stages.

promoting financial inclusion

promoting financial inclusion

Case Study

Empowering the underserved through access to finance

Emkan’s personal financing products are designed to make formal financial services more accessible to a wider segment of the population, particularly individuals who are underserved or excluded from conventional banking channels. By offering fast, Shariahcompliant, and flexible financing options, these solutions empower customers to meet their personal needs without compromising financial stability.
Emkan’s Top-Up Financing, Refinance, and Buyout products enhance borrowing capacity through transparent terms, ensuring longterm financial health. Microfinance and

Advanced Salary solutions provide immediate liquidity for emergency or short-term needs, reducing reliance on informal lending and supporting household resilience. Meanwhile, Retail Finance, U Card, and Auto Lease expand access to essential goods, services, and mobility, especially for individuals with limited credit histories or lower income levels. Collectively, these offerings strengthen financial inclusion by ensuring that more individuals can access, manage, and benefit from formal credit systems.

Key highlights for 2025

1+ million Beneficiaries

X 86 Bn. Personal loans financed

Financial product offerings for MSMEs

The bank defines Micro, small and medium enterprises (MSMEs) according to the definitions of the General Authority for Small and Medium Enterprises (Monsha’at). Additional detail regarding the definition can be found in the MSME chapter on Page 64. The table below indicates the various financial products the bank has in place to promote SME growth.

By enabling business expansion, job creation, and innovation among small and medium enterprises, alrajhi bank’s MSME portfolio directly contributes to the goals of Saudi Vision 2030, particularly the ambition to increase the MSME sector’s share of GDP and diversify the economy. Through tailored products and advisory support, the bank helps strengthen the resilience and competitiveness of local businesses, reinforcing their role as a key engine of sustainable economic growth.

promoting financial inclusion

The table below indicates a strong increase in alrajhi bank’s on-balance sheet lending to MSMEs from 2024 to 2025, for micro, small enterprises and medium enterprises. As a share of total on-balance sheet loans, MSME exposure also edges up, with micro and small loans rising from 3.8% to 5.2%, medium loans from 1.8% to 2.6%, and overall MSME loans from 5.6% to 7.8%, reflecting a gradual but clear reinforcement of the bank’s focus on the MSME segment.

In terms of product offerings between 2023 and 2025, trends show an expansion in both the number of relationships and loan volumes across key MSME segments. Relationships with micro and small businesses saw an 116% increase from about 22,336 in 2023 to nearly 48,168 in 2025, alongside an 124% rise in funding from roughly X 17.3 Bn. to about X 38.9 Bn., while medium business relationships and lending also grow over the same period, indicating broad-based deepening of MSME engagement. Women-owned business lending increased massively between 2023 and 2025.

alrajhi bank’s loan modification and rescheduling options reflect its commitment to customer well-being and financial resilience. By offering flexible repayment structures for both retail and SME customers, the bank ensures that clients facing temporary financial challenges are supported rather than excluded from the formal financial system. These measures embody the bank’s responsible lending approach—prioritising long-term financial stability, inclusion, and sustainability over short-term recovery pressures.

Building a connected and inclusive financial ecosystem through digitalisation and collaboration

Through continued investment in technology, partnerships, and community engagement, alrajhi bank is strengthening the financial ecosystem to ensure that all customers and SMEs regardless of location, income level, or digital literacy can access essential financial services seamlessly. The bank’s initiatives extend beyond traditional banking to include digital banking solutions, financial literacy programmes, outreach through remote and digital branches, and strategic partnerships with key industry players. These efforts collectively promote financial empowerment and support the transition toward a more inclusive and connected financial system across the Kingdom.

Case Study

alrajhi bank signs agreement with QAWAFEL to expand digital financing for SMEs

alrajhi bank deepened its support for the SME sector through a strategic agreement with Qawafel, a prominent B2B digital marketplace and ecosystem for suppliers and retailers across the Kingdom, to deliver integrated digital financing solutions tailored

to small and medium-sized enterprises in Saudi Arabia. The partnership, brings together the bank’s advanced technological infrastructure with Qawafel’s digital platform to build an end-to-end financing ecosystem. Through this collaboration, SMEs can seamlessly access smart, user-friendly digital financing options embedded within Qawafel’s platform, helping to enhance liquidity, strengthen business continuity, and accelerate growth. The initiative represents a tangible step toward nurturing an innovative financing environment and directly supports Saudi Vision 2030 objectives related to the digital economy, private-sector empowerment, and entrepreneurship.

Case Study

alrajhi bank sponsors Biban 2025

alrajhi bank was the Main Sponsor of Biban 2025, marking a strategic milestone in its role as a key enabler of Saudi Arabia’s entrepreneurial ecosystem and a catalyst for financial innovation. The bank’s sponsorship of the Kingdom’s flagship entrepreneurship forum organised by Monsha’at and convening of over a thousand exhibitors from around the world demonstrates clear

alignment with Saudi Vision 2030, particularly its focus on SME growth, private-sector dynamism, and youth empowerment.

Positioned under its Integrated Banking Strategy, the partnership allowed alrajhi bank to showcase a comprehensive business ecosystem that combines tailored financing, advisory, and digital solutions for startups and growing enterprises. During the event, the bank demonstrated a suite of specialised offerings for entrepreneurs and SMEs, including structured financing products, bundled service packages with advisory support, and advanced cash management capabilities such as payroll solutions, B2B payment tools, and virtual account platforms designed to streamline day-to-day financial operations.

Case Study

Visa and alrajhi bank expand partnership for direct international account transfers via Visa Direct

Visa, a global leader in digital payments, entered a new multi-year strategic partnership with alrajhi bank to broaden access to fast and convenient cross-border transfers for customers in Saudi Arabia.

Building on their 2023 collaboration, which enabled near real-time international transfers to Visa cards, the enhanced agreement extends Visa Direct services so that alrajhi bank customers can now send money directly to bank accounts in more than 30 countries. The rollout focuses on major remittance corridors such as India, Pakistan, Egypt, Bangladesh, the Philippines, Indonesia, and Nepal, providing real-time, secure, and user-friendly transfers that help individuals support their families and manage personal financial needs across borders.

Advancing financial literacy and social wellbeing in KSA

During the reporting period, alrajhi bank, through its Corporate Social Responsibility (CSR) team in collaboration with the Marketing function, implemented a series of public service initiatives focused on enhancing financial literacy and consumer protection across the Kingdom of Saudi Arabia.

Key initiatives included an anti-fraud awareness campaign for Hajj pilgrims, designed to protect vulnerable groups from financial scams during the pilgrimage season, and the ‘Wise Banker’ financial awareness workshop conducted for students at Prince Sultan University, aimed at strengthening basic banking knowledge and responsible financial decision-making among youth.

The bank’s financial literacy programmes specifically target young individuals, first-time banking customers, and underserved segments, and are delivered both independently and in partnership with government bodies and educational institutions. These initiatives seek to improve financial capability, reduce exposure to fraud, and promote responsible financial behaviours.

Beyond financial literacy, alrajhi bank maintains a comprehensive portfolio of community-focused programmes spanning health, housing, education, employee engagement, volunteering, and philanthropy. Collectively, these initiatives contribute to enhanced social wellbeing and improved access to essential services across KSA.